Privacy policy

Your Privacy is Important to Us.


The 3PLENISH division of Parts Town, LLC (“3PLENISH,” “we,” or “us”), understands your concerns with regard to how information about you is used and shared. This Privacy Policy describes what information we collect about you, how we collect it, how we use it, with whom we may share it, and what choices you have with regard to it. This Privacy Policy governs information we collect from our customers and online from web site users (“you”), through our services (“Services”), the 3PLENISH web site located at (the “Site”), our mobile applications (“Applications”), and our contacts or relationship with you.




This Privacy Policy does not apply to any other web sites or applications. We are not responsible for, and this Privacy Policy does not apply to, the privacy practices of other companies, web sites or applications. We encourage you to seek out and read the privacy policy of each web site and application that you visit or use.


What Personal Information We Collect


Personal information is data that can be used to uniquely identify or contact a single person. 3PLENISH and our subcontractors, vendors and other entities with which we have an ongoing business relationship to provide products, services or information (“Partners”) may collect certain personal information from or about you in connection with your use of, or your submissions to or via, the Site, the Services and the Applications, and our contacts and relationship with you. Personal information we request may include, but is not limited to, your name, email address, postal address, telephone number(s) and 3PLENISH username. If you make or request that we facilitate a purchase, we or our Partners also may ask for your credit card number and billing information. We may request this information from you at various times, including when, for example, you:


  • Use our Site, Services or Applications;
  • Register for a 3PLENISH user account;
  • Request quotes, services, support or information;
  • Place orders for products or services, or request that orders for products or services be facilitated by us;
  • Participate in surveys, sweepstakes or other promotional activities;
  • Subscribe to newsletters, promotional emails or other materials; or
  • Contact us.


In addition, we and our Partners may retain the content of, and metadata regarding, any correspondence you may have with us or our respective representatives, regardless of the mode of communication by which such correspondence was made. This information helps us to improve our Site, Application, Services, the content and materials that we make available on the Site and in Applications, and to more effectively and efficiently respond to both current and future inquiries.


How We Use Your Personal Information


In addition to the uses described above, we and our Partners may use personal information to:

  • Develop, deliver, provide, customize, and improve our Site, Applications, Services, content, advertising, and new products, services and functionalities;
  • Support and carry out the transactions, and provide the service and support, that you have requested;
  • Verify communications from you, respond to your inquiries and otherwise communicate with you;
  • Conduct auditing, data analysis, and research to evaluate user needs and to improve our Site, Applications, Services and customer communications;
  • Send you promotional materials (if you don’t want to be on our mailing list you can opt-out as described in the “Your Choices” section below);
  • Enforce our Terms of Use and/or separate contracts (if applicable);
  • Send you important notices, such as communications about purchases and changes to our terms, conditions and policies (because this information is important to your interaction with 3PLENISH, you may not opt out of receiving these communications);
  • Prevent fraud and other prohibited or illegal activities or to otherwise comply with applicable laws and regulations;
  • Protect the security or integrity of our Site, Applications, Services and our business; and
  • For any other purpose that is disclosed to you at the point of collection of the personal information, or for which you provide your prior consent.


We may also use personal information and the associated statistical data we and our Partners generate to deliver targeted content to you and other visitors to and users of our Site, Applications and Services.


We and our Partners may store personal information for as long as needed for the purposes indicated in this Privacy Policy (which may be indefinitely) or for such period as may be permitted or required by law.


Collection and Use of Non-Personal Information


We and our Partners also collect non-personal information, which is data in a form that does not permit direct association with any specific individual. We may collect, use, sell, share, transfer and disclose non-personal information for any purpose.


Examples of non-personal information that we may collect include your occupation, business and company information, your area code and zip code, demographic information, and information regarding your preferences. In addition, as with many other web sites and applications, we may collect certain information about your activities on our Site and your use of our Applications and Services, including the specific pages that you access on the Site or prior to or after visiting the Site, the links and ads that you click, search terms that you enter, the length of time you spend at the Site or using the Applications, and certain information from your browser such as your Internet Protocol (IP) address, browser type and language and access times. This information may be aggregated and used, for example, to help us to provide and improve our Site, Applications and Services, to generate statistical information and monitor and analyze Site traffic and Site and Application usage patterns to help us understand which parts of the Site, Applications and Services are of most interest, and to develop new products, services and functionalities.


Information collected through one source may be combined with information obtained through other 3PLENISH resources. We also may supplement the information we collect with information obtained from other parties. If we combine any non-personal information with personal information, the combined information will be treated as personal information for as long as it remains combined.


Disclosure to Third Parties


We may share your personal information with our corporate affiliates to carry out transactions that you request, or to make our business or that of our corporate affiliates more responsive to your needs, which may include our corporate affiliates providing you with information about their and our products and services. We also may share your personal information with certain of our Partners that work with us to provide our Site, Services and Applications to you, to facilitate transactions or services that you request, or that help us market to our customers and users.


We also may share personal information with certain Partners who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and Services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information. We also may share your personal information with certain of our Partners to develop new products, services and functionalities. Except as described in this Privacy Policy, we will not share your personal information with or sell your personal information to third parties for their own marketing or other business purposes without your prior consent.


We may disclose your personal information to the proper authorities if we become subject to a subpoena or court order or if we believe that we are otherwise legally required to disclose such information. We also may use and disclose information about you to establish or exercise our legal rights, to assert and defend against legal claims, if we believe such disclosure is necessary to investigate, prevent, or take other action regarding actual or suspected illegal or fraudulent activities or potential threats to the physical safety or well-being of any person, or if we determine that disclosure is necessary or appropriate for any other purposes of public importance.


In addition, the event of a reorganization, merger, spin-off, or sale, we may transfer any and all personal information we collect to the relevant third party.


How We and Our Partners Use Cookies and Other Technologies


Our Site, Services, Applications, email messages, advertisements and other online content may use “cookies” and other technologies such as web beacons (also known as clear gifs or pixel tags). Cookies are a text-only string of information that a web site transfers to the cookie file of the browser on your computer so that the web site can remember your browser in the future. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages or in emails. These technologies may be used by 3PLENISH and its Partners in many ways.


For example, 3PLENISH and its Partners may use cookies to verify login status of customers, help us better understand user behavior, tell us which parts of our Site people have visited, facilitate and measure the effectiveness of advertisements and web searches, as well as enable us to make your visit to our website easier by recognizing you when you return and help to provide you with a more customized experience.


Web beacons may be used, for example, to allow 3PLENISH and our Partners to send emails to customers in a format they can read and to count users who have visited our Site, seen our ads, or opened our email. We may use this information, for example, to inform us what content is effective and to reduce or eliminate messages sent to customers. In addition, when you click on a link in an email, 3PLENISH or its Partners may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the web beacon resides.


The Help feature on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that you may not be able to access the full functionality of our Site, Applications or Services if cookies are disabled on your browser. Web beacons cannot be declined when delivered using a regular web page, but they can be refused when delivered by email. If you do not wish to receive web beacons by email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.


In some of our email messages, 3PLENISH or its Partners may use a “click-through URL” linked to content on the Site. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our Site. 3PLENISH and its Partners may track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.


As is true of most web sites, 3PLENISH and its Partners also may gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet Service Provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data. 3PLENISH and its Partners may use this information to understand and analyze trends, to administer the Site, to learn about user behavior on the Site, and to gather demographic information about our user base as a whole. This information also may be used in our marketing and advertising services. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.


Your Choices


When corresponding with 3PLENISH or our representatives, or when making a request for information or otherwise interacting with us through the Site or Applications, you choose which information to supply, which questions or comments to submit, whether you wish to receive further information, and by which method(s) of communication such information should be delivered. Please take care to share only such information as is needed or that you believe is appropriate. You are under no obligation to provide us with personally identifiable information, but without it we may not be able to provide you the products or Services you request. You may contact us as indicated below if at any time you would like to ask us about our data collection and information security practices. As required by law, at any time, you may opt-out of receiving commercial emails from us in the future by clicking on the “Unsubscribe” link in our emails to you. You also may contact us (as described in the “Contacting Us” section below) at any time if you wish to be removed from our commercial mailing list, or if you would like to opt-out of having your personal information disclosed to third parties for marketing purposes. You also can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your 3PLENISH account at




We do not knowingly accept personal information from children under 13. If we learn that we have collected the personal information of a child under 13 without first receiving verifiable parental consent we will take steps to delete the information as soon as possible.


Location Data


3PLENISH, its affiliates, parents, subsidiaries and licensees and our Partners may collect, use and share your location data, including the real-time geographic location your device or a computer with which you use or access the Site or Applications. While some location data may be collected anonymously in a form that does not personally identify you, some location-based services offered by 3PLENISH require your personal information for the feature to work. This location data is used to develop, provide and improve location-based products and Services and to develop new products, services and functionalities. Most mobile devices provide users with the ability to disable location services. Most likely, these controls are located in the device’s settings menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or your device manufacturer. Please note that you may not be able to access the full functionality of our Site, Applications or Services if location services are disabled on your mobile device.


Do Not Track” Signals


Some web browsers may give you the ability to enable a “do not track” setting that sends a special signal to the web sites you encounter while web browsing. This is different from disabling certain forms of tracking by declining cookies in your browser settings, as browsers with the “do not track” setting enabled still have the ability to accept cookies. 3PLENISH does not respond to web browser “do not track” signals at this time. If we do so in the future, we will describe how we do so in this Privacy Policy.


Protection of Personal Information


We have put in place certain security measures to safeguard personal information, but the storage and communication of personal information can never be completely secure. Hence we do not guarantee that information that you transmit or otherwise supply to us, or any communications conducted on or through the Site, is or will be totally secure. If you become aware of any breach of the terms of this Privacy Policy or of the security of the Site or the Application, please notify us.


Third-Party Sites and Services


The Site and Applications may contain hyperlinks to other web sites, products and services which are not maintained by 3PLENISH (each, a “Linked Site”). These Linked Sites are provided solely as a convenience. Be aware that other sites and services collect data and personal information and operate according to their own privacy practices. You will need to make your own independent judgment regarding your interaction with Linked Sites. We encourage you to learn about the privacy practices of Linked Sites. Since 3PLENISH is not responsible for the availability of these Linked Sites, their contents, or privacy practices, you should direct any concerns regarding a Linked Site to the administrator of that web site.


Changes to this Privacy Policy.


From time to time, we may update this Privacy Policy. We will post any changes to this Privacy Policy on the homepage of the Site and any other places on our Site we deem appropriate. We may email periodic reminders of our notices and conditions, but you should check regularly review the current version of this Privacy Policy on the Site to be informed as to how we collect, use, and disclose personal information.


Contacting Us


If you would like to contact us for any reason regarding this Privacy Policy, please write to us at: PARTS TOWN, LLC, 3PLENISH Division, 1200 Greenbriar Dr., Addison, IL 60101, Attention: Privacy Policy.


or email us at Any feedback or questions that you submit to us shall be deemed to be non-confidential, and we shall be free to use such information on an unrestricted basis.


Last revised on: 11/05/2019


3PLENISH is a division of Parts Town, LLC. 3PLENISH was incubated and developed to help address the pain and inefficiencies experienced by our service company customers related to lack of parts inventory visibility, control and stock replenishment.

Parts Town, LLC

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1200 N Greenbriar Drive
Addison, Illinois 60101